This course unlocks the secrets to business success by understanding workplace culture. It has a strong focus on business writing, active listening and communicating ideas effectively to a particular target audience. The impact of assumptions or bias that people may bring to workplace interactions are explained and an interactive critique of real-world case studies and scenarios from the workplace are conducted.
You will learn how to use verbal and nonverbal communication to convey strategic messages in face-to-face and remote/ virtual interactions.
You will learn techniques to effectively and succinctly articulate your business ideas to a diverse range of audiences to ensure they understand even the most complex concepts.
Topics will also include:
– Best practices for written communication
– Conduct effective meetings
– Documentation and follow-up techniques
– Best practices for face-to-face, digital and mediated communication
This course is for all professionals aiming to improve their Business Communication skills and communicate more effectively.